I think I've found another quality that distinguishes a great museum from a merely so-so museum.
And that's whether you are building a team of loyalists or mercenaries. (I was struck by this idea after reading this recent article by Fred Wilson.)
Are you creating a work environment, and an institutional culture, that makes people want to stay, to become part of this great thing, and to make it even greater? Are people there for purpose, not merely for profit?
Or would they happily skip over to just about any other company or organization that would pay them a little more?
Tough questions. How is YOUR museum answering them?
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